Tuesday, 7 December 2010

Just some thoughts to improve on something that is already great (IMHO)

I love receiving emails from Lend with care letting me know that £x amount has been repaid. Not because I am getting my money back (would gladly donate it anyway) but because the repayments are symbolic of the achievements of the people I am supporting - ultimately it signifies success and that is a wonderful thing for Akoua and for me, the person investing in her dream. Powerful stuff.

So, how can one improve on near perfection - well I have a couple of tiny suggestions which will hopefully be taken as helpful supporter feedback:

  • As the money is credited back - it would be great to be able to re-invest the money to assist another entrepreneur - even if it isn't £15.00. Obviously £15 is the minimum at point of sign-up but does that have to be the case when you have already started to invest? I appreciate that the aim is to encourage further investment - but hot off the back of a lovely email informing me of a loan repayment I would like to be able to click and just re-donate the amount in my account to another person even if it isn't a full £15.00, after all that is what the email suggests I can do. Of course, there are probably wireframe restrictions that I am unaware of or of the policy behind the £15 minimum - but I can tell you, it would just aid the momentum of giving and re-giving and would generate more in the longer-term.
  • I have seen the tweets from @kindaAngels that updates followers on who needs funding - and how far they have been funded thus far. Now this leads me onto my other suggestion. On the site there is a funded page which shows the many projects 100% complete. Great. But although there are a list of entrepreneurs with the '£ amount remaining' listed - for those with little time - it would be brilliant to see a scroll of projects near completion on the website i.e. 75% plus - that way people can swoop in and choose to add the final instalment required. This in itself would appeal to certain people - either time poor or those that want to be the person who makes the final payment. It would provide another way to select who to support and would also be a very motivating one - particularly if twitter people like @kindaAngels tweet "Akoua is 99% funded and needs just £15 to make her dreams a reality".
Anyway, love the site and what it is helping people like Akoua achieve. And my suggestions are purely coming from a user point of view - things that I intuitively expected - and thus thought I would take the time to share.

Keep up the great work!

2 comments:

  1. These are fabulous suggestions Amanda, I hope Lend With Care take them on board! I thin kit must have been through you I signed up to LwC and it's really wonderful getting those emails. Thank you!

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  2. Thank you very much for taking the time to stop by and read, Chris. Am pleased you can see the benefits to Lend with Care - as I say difficult to improve on something so compelling. I hope the creators feel the same way. :o)

    It is a great site and though Kiva has been going for a lot longer - this captured my imagination. Am glad I was able to 'recruit' you and am even more thrilled that you are enjoying the experience!

    Hope all great with you. A

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